Capture time entries from Clockify and attach them to the correct Syncro ticket with no manual typing. Ideal for service teams that track time in Clockify but need ticketed time in Syncro for billing and reports. It removes double entry and keeps tickets current.

An n8n webhook receives each Clockify event. The flow pulls the ticket number from the project name by reading the number inside square brackets, then assigns the right technician based on a simple map. It looks up the Clockify entry id in a Google Sheet. If a match exists, it updates the Syncro timer so edits are carried over. If no match is found, it creates a new timer in Syncro and saves the new Syncro id with the Clockify id back to the sheet. A guard step filters out bad or incomplete payloads, and all Syncro calls use a stored base URL and API key.

You need a Clockify webhook, a Google Sheet with two columns named Syncro and Clockify, and a Syncro API key. Expect faster billing review and fewer mistakes, cutting time logging from several minutes per ticket to under a minute. Great for MSP help desks and field teams that want accurate ticket time without extra admin work.

• Webhook listener accepts POST events from Clockify with time details.
• Regex extraction finds the ticket number inside square brackets in the project name.
• Technician mapping assigns the right tech id using a simple name to id list.
• Google Sheets lookup checks if the Clockify entry was already synced.
• Conditional logic decides to create a new Syncro timer or update an existing one.
• HTTP requests send start and end times to Syncro using header authentication.
• Append mapping of Syncro id and Clockify id to Google Sheets for future updates.
• Environment variable stores the Syncro base URL for easy changes.

• Reduce manual work from 10 minutes per ticket to under 1 minute
• Automate 100% of time entry transfers from Clockify to Syncro
• Improve data accuracy by 90% by removing copy and paste steps
• Connect three systems seamlessly to keep records in sync
• Handle high volumes of entries without extra staff time

1. Import the template into n8n: Create a new workflow in n8n > Click the three dots menu > Select 'Import from File' > Choose the downloaded JSON file.
2. You'll need accounts with Clockify, Google Sheets and Syncro. See the Tools Required section above for links to create accounts with these services.
3. Create a Google Sheet with two headers in row 1: Syncro in column A and Clockify in column B. Keep this sheet empty for now.
4. In n8n, double click the Google Sheets nodes. In the Credential to connect with dropdown, click Create new credential and follow the on screen instructions to connect your Google account. Make sure the sheetId points to your sheet and range A:B is set.
5. Open the NewSyncroTimer and UpdateSyncroTimer nodes. In the Credential to connect with dropdown, click Create new credential. Choose Header Auth and paste your Syncro API key. Create the API key in your Syncro account on the API page.
6. Open the EnvVariables node and set syncro_baseurl to your Syncro domain, for example https://yourcompany.syncromsp.com.
7. Update the SetTechnicians node with your technician names and their Syncro user ids. Adjust entries so names match the values coming from your Clockify payload.
8. Review the MatchTechnician function to confirm it maps the incoming user to the ids you set. Edit the logic if your payload uses email or a different field.
9. Open the Webhook node and copy the Production URL. In Clockify, add a webhook that sends time entry create and update events to this URL as a POST with JSON.
10. Ensure your Clockify project names include the ticket number inside square brackets, such as Client Task [12345]. If your format is different, update the regex in the ForSyncro node.
11. Run a test by starting and stopping a timer in Clockify. Check that a new timer appears on the correct Syncro ticket and that a row is added to your Google Sheet.
12. Edit the same Clockify entry and verify the Syncro timer updates rather than creating a duplicate. If nothing updates, confirm the Google Sheets lookup column and the Clockify id are aligned.
13. Activate the workflow in n8n when tests pass so it runs on every new event.