Turn your store chat into a helpful shopping guide. Shoppers ask questions and get instant answers about store info or product options. Ideal for online shops running on WooCommerce that want faster help and better conversions.
A chat message starts the flow and a session id is set to keep context between replies. The intent model checks the text to see if the user is searching for products. If it is a product request, the personal shopper tool queries WooCommerce with the extracted filters like keyword, price range, size, brand, and color. If it is a general question, the RAG path searches store documents that you upload to Google Drive, which are split into chunks, embedded with OpenAI, and stored in a Qdrant collection. An OpenAI model writes the final answer. Memory keeps the conversation on track, and a calculator tool helps with quick price math.
You need accounts for OpenAI, Qdrant, WooCommerce, and Google Drive. Upload your store handbook, policies, and FAQs to Google Drive, then build the index in Qdrant using the included nodes. Use the manual trigger once to clear and rebuild the collection. Expect faster replies, fewer support tickets, and more add to carts for retail catalogs with many SKUs.