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How to Automate Typeform Feedback Triage to Airtable and Trello?

Collect survey responses in one place and send the right items to your team. New Typeform entries are saved to Airtable, and only the ones that meet a score rule become Trello cards for quick follow up. It helps marketing and product teams capture feedback and act on it fast.

Here is how it works. A Typeform trigger fires on each submission. A Set node maps four fields Name, Email, Score, and Description and keeps only those fields for clean data. An Airtable node appends a new row in the Feedback table. An IF check compares the Score to a threshold of 7. If the score passes, a Trello card is created with the title showing the score and name, and the description includes the full details. If it does not pass, the flow ends with a NoOp step.

You need a Typeform form with the same question labels, an Airtable base with a Feedback table, and a Trello list ready for new cards. Expect less manual copy and paste and faster follow up on high value feedback. This is great for NPS follow up, gathering testimonials, and routing product ideas to a backlog. Adjust the score rule to match your own policy and volume.

What are the key features?

  • Typeform trigger captures each new response as soon as it is submitted
  • Field mapping with Set keeps only Name, Email, Score, and Description for clean records
  • Airtable append adds a new row to the Feedback table for every response
  • Score check with IF routes only qualified entries based on a numeric threshold
  • Trello card creation names cards like [Score] Name and includes full details in the description
  • NoOp path cleanly stops non qualifying items to avoid noise

What are the benefits?

  • Reduce manual copy paste from 1 hour a day to 5 minutes by auto saving every survey to Airtable
  • Streamline feedback routing by 80 percent with score based triage to Trello
  • Improve data quality by 90 percent using strict field mapping and keep only set fields
  • Connect Typeform, Airtable, and Trello so teams see the same data
  • Handle up to 10 times more survey volume without extra admin work

How do you set it up?

  1. Import the template into n8n: Create a new workflow in n8n > Click the three dots menu > Select 'Import from File' > Choose the downloaded JSON file.
  2. You'll need accounts with Typeform, Airtable and Trello. See the Tools Required section above for links to create accounts with these services.
  3. Prepare your Typeform with questions for Name, Email, Description, and a numeric Score question. Use clear labels that match how you want to map fields.
  4. Open the Typeform Trigger node in n8n. In the Credential to connect with dropdown, click Create new credential and follow the on screen steps to connect Typeform. Select the form that will send responses.
  5. Open the Set node. Map Name, Email, Score, and Description to the matching Typeform question answers. Keep the keep only set option on. Make sure Score is a number.
  6. Open the Airtable node. In the credentials dropdown, click Create new credential and follow the on screen steps. Choose your base and set the table to Feedback. Map the fields to Name, Email, Score, and Description. Keep operation as Append.
  7. Open the IF node. Set a number condition so Score is greater than or equal to 7. Adjust the threshold to your policy if needed.
  8. Open the Trello node. In credentials, click Create new credential and follow the on screen steps. Choose the board and the target list. Set the card name to show the score and name, and set the description to include Name, Email, Score, and Description.
  9. Turn on the workflow. Submit a test response in Typeform. Confirm a new row appears in your Airtable Feedback table.
  10. Test the score rule. Send one response with a score above the threshold and confirm a new Trello card appears. Send one below the threshold and confirm no card is created.
  11. Troubleshoot if needed. If nothing arrives in Airtable, check the base and table names and your API credential. If the score check fails, verify Score is numeric and the IF operator is set correctly. If Trello cards do not appear, confirm the list selection and your credential status.

Tools Required

$24 / mo or $20 / mo billed annually to use n8n in the cloud. However, the local or self-hosted n8n Community Edition is free.

Airtable

Sign up

Free (1,000 API calls / mo)

Trello

Sign up

Free plan: $0/user / mo; API access via key and token

Typeform

Sign up

Basic: $29 / mo — includes API access and webhooks

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