Give customers fast answers with a smart chat that searches the web and replies in plain language. Ideal for support teams and product communities that need current info without manual research. It helps agents and users get helpful results in one place.
Incoming messages start a chat session. An AI agent reads the message, checks short term memory for context, and uses GPT 4o to plan a response. When it needs fresh data, the agent calls Brave Search through MCP tools. The flow pulls the right tool, builds the query, runs the search, and returns the summary to the user. This short loop keeps answers relevant and reduces back and forth.
Setup is simple. You need an n8n instance, an OpenAI API key, and a Brave Search API key. Connect both keys in n8n, confirm the MCP tool list loads, and test a few questions in the chat interface. Expect quicker replies, lower handle time, and fewer escalations. Great for help widgets, status checks, and content questions that change often.