Turn raw client feedback into clear insights and ready to share content. The flow collects feedback, asks an AI to summarize it, and sends a short report to your inbox while dropping a social post draft into Telegram for quick review. It suits marketing teams and product leads who want fast takeaways and content ideas from every message.

It starts with a webhook that receives a POST at the client feedback path. A function builds a structured prompt so the AI knows to list positives, suggest fixes, and draft a short post. The HTTP request calls the DeepSeek API and returns the text. Another function splits the result into a detailed report and a social caption. The email node delivers the report to your team. The Telegram node sends the draft into the chat you choose for approval.

Set up a Telegram bot token, a DeepSeek API key, and SMTP details for email. Point your form or app to the webhook endpoint and include a feedback field. Expect review time to drop from about 30 minutes to about 2 minutes per entry, with more consistent messaging and faster social turnarounds. Useful for NPS responses, product reviews, and support follow ups that you want to turn into public updates.

• Webhook captures feedback via POST at the client feedback path
• Prompt builder formats clear AI instructions for summaries, fixes, and a post
• HTTP request sends structured JSON to the DeepSeek API
• Formatter splits AI text into a report and a social draft for reuse
• Email sender delivers a tidy feedback summary to the team inbox
• Telegram node posts the draft into a chat for quick review and edits

• Reduce manual review from 30 minutes to 2 minutes per feedback
• Automate 80 percent of summary and draft writing
• Improve message consistency across reports and posts
• Connect your form, email, and Telegram in one flow
• Handle five times more feedback without extra staff

1. Import the template into n8n: Create a new workflow in n8n > Click the three dots menu > Select 'Import from File' > Choose the downloaded JSON file.
2. You'll need accounts with DeepSeek, Telegram, Typeform, Gravity Forms and Webhook.site. See the Tools Required section above for links to create accounts with these services.
3. Open the Receive Feedback node and note the Test URL. Keep the path as client-feedback so your form or app can POST feedback there.
4. Create a DeepSeek API key from your DeepSeek account. In n8n, double click the Analyze with AI node, select Credential to connect with, click Create new credential, then follow the on screen steps to add your API key.
5. In Telegram, use BotFather to create a bot and copy the bot token. In n8n, open the Send Social Draft node, choose Credential to connect with, click Create new credential, and paste the bot token. Set the chatId to the target chat and add the bot to that chat.
6. Set up SMTP for email. Double click the Send Feedback Report node and enter your SMTP host, port, username, and password. Update the fromEmail and toEmail fields to match your team addresses.
7. If using Typeform, open your form settings and add a webhook that points to the n8n production webhook URL. If using Gravity Forms, install the Webhooks Add On and post entries to the same URL with a feedback field.
8. Adjust the Prepare AI Prompt node text to match your brand tone and the level of detail you want in the report and post.
9. Send a test POST with a JSON body that includes a feedback field using cURL or Webhook.site to confirm the webhook receives data.
10. Run the workflow once in test mode. Check the Analyze with AI and Format AI Output nodes to see the generated report and post fields.
11. Verify delivery. Confirm the email arrives with the summary and that the Telegram message posts the draft in the right chat.
12. Troubleshoot common issues: if Telegram fails, check the chatId and that the bot is in the chat; if email fails, verify SMTP and spam filters; if AI output is empty, confirm the DeepSeek API key, plan limits, and that the payload includes a feedback field.