Handle GDPR deletion requests right from Slack. Team members enter a simple slash command with an email, and the system validates the request, runs data deletion across key tools, and logs everything for audit. It is built for operations and support teams that need fast, consistent privacy actions.

The flow starts when Slack sends a slash command to a webhook. A token check blocks unauthorized calls. The text is parsed to read the action and email. If the command is not supported or the email is missing, helpful messages are sent back to the user. Valid requests get an instant confirmation in Slack. Three deletion jobs run in order for billing, marketing, and support systems through linked workflows. Results are collected, the email is hashed with SHA256 for privacy, and a log record is added to Airtable. A final status update is posted back to Slack using the response URL.

Setup needs a Slack slash command and an Airtable base with a Log table. Expect faster handling, fewer errors, and clean records for audits. It works well for privacy compliance, offboarding, and customer data requests.

• Slack slash command webhook receives requests and validates the token before any action
• Command parser reads the action and email from the message text
• Helpful error messages for wrong commands and missing emails
• Instant acknowledgment back to Slack so users know work started
• Sequential deletion across billing, marketing, and support via linked workflows
• SHA256 hashing protects the email before saving to Airtable
• Airtable logging appends a new record with results for audits
• Final status is posted to Slack using the response URL
• 403 rejection for unauthorized calls to keep the endpoint secure

• Reduce manual work from 2 hours to 5 minutes by handling deletion requests in one place
• Automate 80 percent of repetitive steps with guided command checks and responses
• Eliminate up to 90 percent of human errors with token checks and required fields
• Connect billing, marketing, and support data removal in one request
• Keep audit trails in Airtable with hashed emails for privacy

1. Import the template into n8n: Create a new workflow in n8n > Click the three dots menu > Select 'Import from File' > Choose the downloaded JSON file.
2. You'll need accounts with Slack and Airtable. See the Tools Required section above for links to create accounts with these services.
3. Open the Webhook node named Receive Slash Command and copy the Production URL. This will be the Request URL for your Slack slash command.
4. In your Slack admin, create a new Slash Command such as /gdpr. Paste the n8n webhook Production URL into the Request URL field. Save the command.
5. Match the security token: either set the Slack command token to the value used in the Valid Token check or update the Valid Token node to match your Slack token. If you see 403 responses, the tokens do not match.
6. In Airtable, create or open a base and add a table named Log. Add fields such as Email Hash, Results, and Timestamp. Keep field names simple.
7. In n8n, double click the Airtable node and in the credential dropdown select Create new credential, then follow the on screen steps to connect your Airtable account. Use a personal access token if prompted on the Airtable site.
8. Open each Execute Workflow node for billing, marketing, and support deletion. Make sure the target workflows exist and accept the email input. Update the workflow IDs if needed.
9. Review the Respond to Slack HTTP Request node. It should post to the response_url from Slack. Leave the URL expression as is.
10. Activate the workflow. In Slack, run your command for a test like /gdpr delete test@example.com. You should see On it and later a status message. Confirm a new row appears in Airtable with the hashed email.
11. Troubleshooting: If you get a wrong command message, check the keyword delete in your text. If you see a missing email message, include an email after the command. If Slack shows no reply, confirm your Request URL and that the workflow is active.