Frequently asked questions

Introduction to Futurise

What is Futurise?

Futurise is the go-to online learning platform for working professionals seeking to upskill with tech tools quickly and effectively. Our AI-powered, personalised learning paths are designed to fit any schedule, teaching only what you need and excluding unnecessary fluff.

Why did you choose the name Futurise?

We chose the name Futurise because of our belief that our learners can future-proof their careers and rise to their potential.

Why choose Futurise?

We offer 24/7 real-time student support and project-based learning for a practical, engaging learning experience. With an emphasis on ‘Emerging Skills’, our courses are future-proof, ensuring you stay relevant in an AI-dominated future. With a 93% average course completion rate, we strive to be the most engaging online learning platform on the internet.

General Information

Will Futurise have physical/in-person classes?

No, Futurise will continue to be a fully remote education platform where our classes take place entirely online. Learners can take classes from anywhere.

What types of courses does Futurise offer?

Futurise offers courses focusing on emerging technologies and skills, such as AI, automation, and app development. We plan to add more no-code and low-code tech courses in the future that you will also get access to. Our courses are designed for working professionals seeking practical, up-to-date skills. If you'd like to request a course that we do not offer, please email us at support@futurise.com.

How does the one year money back guarantee work?

We're happy to give a generous one year money-back guarantee for the Futurise Unlimited Annual plan because we're confident in the value of our courses. Take Futurise Unlimited Annual for a spin for one year, and if it doesn't improve your career, let us know and we'll happily refund today's payment. We also offer a 14-day money-back guarantee for Futurise Unlimited Monthly.

Who is Futurise for?

Futurise primarily caters to non-technical or semi-technical working professionals looking to upskill with tech tools for practical applications at work, such as learning UiPath for automating repetitive manual processes or ChatGPT for content writing.

Is Futurise accredited?

Futurise is not an accredited institution. Our main focus is teaching you the actual skills needed to succeed.

Course Details

Are courses live or pre-recorded?

All Futurise courses are pre-recorded to provide flexibility and fit any schedule. This allows you to revise content or rewatch parts of a lesson if needed. We also offer 24/7 live chat support through our AI chatbot for any technical questions.

What if I do not pass a Sprint? Can I retake it?

Futurise’s learning approach is focused on mastery-based progression, allowing learners to progress at their own pace. If you do not pass a sprint challenge or assessment initially, you can re-engage with the learning materials and re-attempt the challenge as many times as needed to pass.

Who can I contact if we have more questions?

Please reach out to support@futurise.com for further questions.

I'm not a U.S. citizen or resident. Can I enroll at Futurise?

Yes, we welcome international learners from all countries at Futurise! You will receive the same course available to United States-based learners, with classes taught in English.

How long are your courses?

Learners progress at their own pace, moving on in the program by demonstrating competency in each sprint. One ‘sprint’ is equivalent to one day’s work. For instance, a course with 14 sprints would typically take 14 days for a part-time learner (1 to 3 hours a day). Full-time learners can complete the course more quickly.

When do the courses start?

You can start the course at any time as we have no set start or end dates. This flexibility allows you to learn whenever you want, weekdays or weekends.

How are the courses personalised?

Before you begin a course, you complete an onboarding survey where you answer questions about your current role, skill level, and learning goals. Using AI, this data is used to personalise your chatbot responses and generate personalised assessments relevant to you.

How often is course content updated?

Our courses are updated twice a year to ensure they remain relevant in the rapidly evolving tech industry, reflecting the latest trends, tools, and best practices.

Technical Aspects

What technical requirements are needed to participate in Futurise courses?

You will need a stable internet connection, a modern browser like Edge or Chrome, and a computer capable of running the necessary software for your chosen course. Specific software requirements are listed on the respective course pages.

Can I download the videos to work offline?

No, we don’t allow video downloads to avoid piracy.

Is there a mobile app available for learning on the go?

Currently, Futurise does not offer a mobile app, however our platform is mobile-responsive, allowing you to learn from your smartphone or tablet via a web browser on your phone, simply log in at app.futurise.com. However, we recommend that you take the courses on a laptop or desktop, so that you can build-along with the projects in the courses.

Pricing and Subscriptions

How much does Futurise cost?

You can choose to subscribe either monthly or annually, the Unlimited Monthly plan is only $28 per month (cancel anytime). Or you can save with Unlimited Annual for $280 per year (billed annually). Compare the available pricing choices here!

Can I cancel anytime?

Yes, you can cancel your subscription to Unlimited Monthly or Unlimited Annual at any time. Your subscription will automatically renew until you cancel.

Will I be charged now for a free trial?

No, you won't be charged when you sign up. We also don't ask for card details for the free trial. You will only be charged if you decide to enroll in one of the paid plans.

How do I cancel my Futurise subscription?

You can navigate to https://app.futurise.com/account/billing and cancel your subscription or email us at support@futurise.com.

How long is my free trial?

You will lifetime access to the free trial. However, the free trial will give you limited access to Futurise. When you sign up for the free trial, you get access to all the content in Sprint 1 of each course. You can then enroll in Unlimited Monthly or Unlimited Annual to unlock access to all the content and features on Futurise.

What Payment Methods are accepted?

We accept all debit or credit cards from any country. We currently don’t accept PayPal but offer it on request. Please send us an email at support@futurise.com if you’d like to use PayPal.

Can my employer help pay for a course?

Yes, please reach out to support@futurise.com, and we will email your employer an invoice. Once payment is complete, you will receive an email with a link to access the course.

Certification

Do Futurise courses offer certificates upon completion?

Yes, upon successful completion of a course, learners receive a Certificate of Completion from Futurise. These certificates can be shared on LinkedIn or included in your resume.

Are the certificates from Futurise recognised by employers?

While Futurise is not an accredited institution, many employers recognise the value of continuous learning and skill development. Our certificates serve as proof of your commitment to upskilling and professional growth. However, the main purpose of Futurise is not certificates but rather to provide you with real-world skills quickly and effectively.

Support

Can I preview a course before enrolling?

Yes, you can preview all lessons in the first Sprint (chapter) of each course through our free trial. These previews provide a glimpse into the course content, teaching style, and course objectives.

What kind of academic or technical support does Futurise offer?

Technical support is available 24/7:

  1. AI chatbot support: Instant assistance
  2. Instructor support: Responses within 24 hours from Leon Petrou